Client journeyFrom question to clarity
- Assyah sends a question
- Roseflow understands her intent
- She receives a relevant, in-context answer
Your Front Desk, Always On
Front Desk AgentNever Miss Anything
Roseflow answers every WhatsApp message instantly, in your business's own voice — and knows exactly when to bring you in.
3-day money-back guarantee
Never Sleeps,
Never Robotic
Never Robotic
Made for service businesses qualifying leads manually, event planners separating serious enquiries from browsers, and SMEs that need their WhatsApp front line covered 24/7.
How Roseflow respondsRelevant by designIn context
- Recalls the right business knowledge
- Applies your response guidelines
- Answers naturally and follows up
9:41▮▮▮ ᯤ ▰
‹AAssyahonline
Today
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Designed to help youmanage betterwith less stress
You can’t be everywhere your business needs you. Front Desk Agent can — greeting every customer with the same care, sorting the serious from the curious, and only pulling you in when it truly matters. Less on your plate, without anyone feeling like they got the “AI treatment.”
Every customer, the same care.
Responding to every customer with the same amount of care — nothing gets missed. Whether it’s your first message of the day or your fiftieth, nobody waits longer or gets less attention because you were busy.
We touch point, you draw receipt.
We open every client conversation on WhatsApp, ask the right questions, and get it ready — so what reaches you isn’t a cold enquiry, it’s a real customer worth your time.
Nobody gets left hanging.
Every conversation gets pushed forward — the next step, the one follow-up if they go quiet — so a lead never just fades out because no one got back to them in time.
WhatsApp Front Desk Agent
Every Customer Deserves the Same Care
Every request is different—and all are equally important. But you cannot answer everything alone, 24 hours a day.
From curious browsers to qualified enquiries, customers message you every day expecting clear, timely answers. When operations get busy, it is easy to miss a message, delay a quote, or overlook a follow-up. Meanwhile, competitors who respond quickly can turn even early interest into trust—and trust into paying customers. Roseflow’s WhatsApp Front Desk Agent keeps every conversation moving, so no opportunity is lost simply because you were busy.
- Too many different enquiries, every day
- Serious leads mixed with casual browsers
- Messages missed outside working hours
We guide the first steps of every customer journey. Questions answered. Details gathered. Next steps clear.
Designed exclusively for WhatsApp conversations.
Breathe, we’ve got you. The process isn’t robotic.
No scripts, no hidden ceilings, no digging through chats to find what actually needs you.
It Doesn’t Forget
Every reply is worded fresh for what your customer actually asked — pulled from your business’s own information, never a canned script.
Escalation summaryReady for you
- Customer
- Assyah
- Intent
- High
- Needs
- Ready to check out
Asked about features and pricing. Ready to purchase at the launch offer.
One Summary,
Not a Stack of Chats
Template
Thank you for your enquiry. How may we assist?
Roseflow
Hi Assyah 👋 Yes, the launch offer is still available. Would you like me to help you get started?
Not a Copy-Paste Machine
Naturally assisting your customers on WhatsApp
No Limits. No API Caps.
Talk to every customer who shows up, whenever they show up — there’s no invisible ceiling cutting a conversation short.
Core Capabilities
Features of the Front Desk Agent
Six focused capabilities cover the work between a customer’s first message and the moment your team needs to step in — using your approved information, links and operating rules.
Click any panel to bring it forward and read more.
Instant, Natural Query Handling
Answers FAQs, pricing, services, hours and location questions using your approved business information — understanding intent and wording every reply naturally.
Lead Intake & Qualification
Asks your chosen qualifying questions, organises details such as date, budget and service needs, then shows Admin which enquiries are serious and ready.
Directing Customers Onward
Sends the right pre-approved next step — a booking link, location, payment instructions, portfolio or another channel — without acting beyond the permissions you set.
Single Follow-Up Nudge
Sends one polite nudge after 23 hours of silence. It never becomes a drip sequence and stops when a human takes over.
Escalation to Admin
Brings Admin in only when a decision needs them, with the reason, customer need and collected details summarised — never a raw chat dump.
Multilingual Communication
Replies in English and French and understands Mauritian Creole today, with Creole responses and more languages planned.
Made for SME Business Owners
Juggling everything on your own doesn’t have to be a burden you carry alone anymore.
As a small business owner, staying in the loop isn’t optional. You need to know what’s happening, always. That’s why our Human-in-the-Loop feature lets the AI hand off to an Admin the moment it truly matters, while keeping the conversation flowing smoothly for your customer.
User Friendly Design
Our software speaks your language — no complicated jargon, no learning curve. There’s no course to take or manual to read before you understand how it works. We focus on what actually helps your business run day to day, not flashy features that end up making life harder for small business owners.
Dashboard view
Beyond the Front Desk Agent
An inside view of your dashboard analytics and overview.
Watch your business grow while Roseflow handles repetitive customer work for you. Every issue that needs your attention is flagged on your personal dashboard, with reports and analytics ready whenever you need the bigger picture.
- Live overview
- Flagged issues
- Reports & analytics
Launching promo
Rs 1,750
Regular Rs 1,899
Growth & scale
How Roseflow helps your SME grow as a whole.
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Explore the bigger pictureFrequently asked questions
Everything you need to know before putting Roseflow at the front of your WhatsApp conversations.
How much does it cost?
AI Front Desk is normally Rs 1,899 per month, with a current launching price of Rs 1,750 per month. It is a standalone entry point for businesses that do not need booking or calendar automation, but want their WhatsApp front line covered.
What if I need booking or appointment scheduling later?
AI Front Desk is the foundation every Roseflow suite is built on. If you outgrow it, you can move up to the Calendar Suite without losing the setup or conversation history you have already built.
Does it actually understand customers, or just paste generic answers?
It understands what your customer is actually asking, not just keywords. Answers about pricing, hours, location and services are worded naturally for that specific question using your business’s own information—not a canned script.
Will my customers know they’re talking to an AI?
We do not hide that it is AI, but it will not feel like a wall of copy-paste replies. It speaks in your business’s voice through a natural back-and-forth instead of relying on templated responses.
What happens when it can’t handle something on its own?
It hands the conversation to you with a clear summary—not a raw chat dump. You will see what the customer asked, what has already been established and exactly why the conversation needs you.
Does it book appointments or take payments for me?
In this package, it directs customers to an approved booking link, payment link, location or form, but does not complete the action itself. If you want Roseflow to manage bookings for you, explore the Calendar Suite.
What if a customer messages and then goes quiet?
It sends one polite follow-up after 23 hours of silence—never a repeated drip and never a pushier tone. If the conversation has already been escalated to you, it will not follow up at all.
How do I keep track of all my conversations?
Your dashboard sorts conversations into simple views—Answered, Stopped Responding and Escalated to Admin—so you can see exactly where everything stands without digging through chats.
Once it hands a conversation to me, do I lose control of it?
The opposite. Once a conversation is escalated, the AI stays completely hands-off until you choose to bring it back. You always decide when it can resume.
Does it work on Instagram, Messenger or other messaging apps?
Roseflow currently focuses exclusively on WhatsApp. We know it is where many customers naturally start conversations with businesses, so we have chosen to make that experience as reliable and effective as possible. Roseflow does not currently manage conversations on Instagram, Messenger or other messaging channels.
Do I need any technical skill to use this?
No. There is no course to take or manual to study—it is built to run your front desk, not become another system to learn. We also provide a straightforward handover guide with practical tips for managing your business through Roseflow.
Still have questions?
Tell us what your business needs and we’ll help you decide whether AI Front Desk is the right fit.